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We want you to be happy with your purchase. In the event that the above exclusion of liability is not effective, ZSL’s maximum aggregate liability (save in respect of death or personal injury resulting from ZSL’s negligence) shall be the amount paid by the claimant to ZSL in respect of the transaction out of which the claim against ZSL arose. * Select option to speak to a person. Accompanying adults also need valid Caterpillar Camping tickets. Children aged 5-13 years cannot stay in a lodge without an adult aged 18 years and above in the same lodge. It is your responsibility to check prior to purchase that the information you have supplied to us in respect of your e-ticket requirements is accurate. Please visit their web page before visiting to check for any updates. We may close or change some exhibits or areas within the Zoos partly, entirely or at certain times of the year for various reasons including, but not limited to, special events and refurbishment. You could also call the NSPCC helpline for confidential advice on 0808 800 5000. If you receive a refund you are not entitled to, you must pay it back when ZSL asks you to. For enquiries about holding private functions at ZSL London Zoo please click here. Every pre-booked member ticket is only valid on the selected date for the selected Zoo and in conjunction with your valid ZSL membership card, or temporary slip for new members. It is essential that all participants attend. Please ensure your dog is fit and healthy when visiting the Zoo, and has not shown any signs of ill health – including diarrhoea and vomiting – in the last 24 hours. Please read terms and conditions provided by the Promoter or Third-party Supplier before purchasing. Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY Subscribe to email updates from ZSL and expect to hear about: The Zoological Society of London is incorporated by Royal Charter - Registered Charity in England and Wales no. If you are running late on the day of your experience, please call your hosts on 07796 756146. Give a membership. Registered and trading address: Zoological Society of London, Regents Park, London, NW1 4RY. zsl-admin updated the dataset Zoological Society of London Activity File 6 months ago. Change an address for a business. When the duration of the experience is mentioned on our website, marketing material or by a member of our staff this is an approximate guide. Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY A legible print-out of your e-ticket to be scanned. You also warrant that you are a resident of the United Kingdom. Visitor information . If you return your item to us and you'd like a refund but don't have your receipt, order confirmation or delivery note, we can offer an exchange to the value of the current selling price. To change your email address: Sign in to My Alibaba; Click on “My Account” – “Change Email Address” The system may guide you to verify your old email address first before you can proceed. In this instance only, ZSL will process a full refund (Meet the animal experiences) or extend the voucher (Keeper for a day) at no charge until 6 months after the date of the birth. Bicycles and motorbikes are not allowed on Zoo premises. A full refund will be made on open-ended vouchers, providing a date has not been booked and the voucher has more than three months until expiry. Over the course of time, sometimes activities have to be changed and therefore may be different to what was advertised at the time of purchasing. Each adult must also has a valid Meet the Giraffes ticket. If you do not wish to renew your membership, or if you wish to change or upgrade your membership, you can write to us one month before your renewal date, or as soon as you receive your renewal invitation, at membership@zsl.org or by post at Membership, Zoological Society of London, Outer Circle, Regent’s Park, London, NW1 4RY. Our charity number is 208728 and our company registration number is RC000749. The Zoological Society of London is incorporated by Royal Charter - Registered Charity in England and Wales no. All experiences have a health and safety briefing at the beginning of the session. These tickets are non-transferrable and for ZSL Members, Fellows and Patrons only. Please allow 14 days from the collection or posting date for us to credit your account. Each month you'll receive a free text as a reminder, the day before your gift is due. Dogs must not be left unattended; at all times they must remain with an adult and on a short lead. You are can help ZSL protect animals and their habitats by making one-off and regular donations via your mobile phone. This includes further information on your stay including an itinerary, directions, frequently asked questions, and terms and conditions. A Disabled Child ​is a Child with accompanying supporting documents*. This agreement constitutes the entire agreement between you and ZSL in respect of the relevant transaction and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ZSL with respect to the transaction. * Call the number. Children aged 14-17 years can stay in a lodge on their own provided that there is an adult aged 18 years and above attending on the same night. To ensure that we can comply with requirements on social distancing we have had to make some important changes to our usual terms and conditions which you can find below clearly marked ‘Coronavirus (covid-19) changes and restrictions’. To see our cookies policy, please click here. Priority booking and discounts on selected events. Manage my membership. All participants will sleep in BUGS, you will be allocated sleeping areas for the group you have booked with. Bought an RV recently? ZSL reserves the right to change or cancel any dates on any of the above experiences for reasons such as the minimum number of participants has not been reached, extreme bad weather, staff shortages, animal welfare issues or force majeure. But if you'd rather we didn't call, please text NO CALL to 70500. In order to change your address online, simply go to www.nramemberservices.org or email us at membership@nrahq.org with your full name, your old address, your new address, and current NRA ID number and we will be happy to make the necessary adjustments. Please give what you can. If you did not choose to pay by Direct Debit we will write to you to invite you to renew your membership. Once a date has been booked for Keeper for a Day (adult and Junior), Photography workshops, London Zoo Lodges and Lookout Lodge, a full refund or date change will be made as long as it is a minimum of 2 months before the date of the experience. By Phone Method * Look at the back of your card. ... To change file associations: Right-click a file with the extension whose association you want to change… ZSL will not refund tickets to anyone who has purchased a ticket under the age of 18. This includes assistance dogs due to free-roaming animals in the collection. ZSL reserves the right to ask any participant to leave the site should they behave in an inappropriate or unsafe manner. Entry will only be granted to the named card holder. If ZSL believes anyone to be under the minimum age, they will be required to show ID. This might be because we have identified an error in the price or description of the product, or due to matters relating to general admission terms and conditions. Please note, under 5’s are not permitted on any night. Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY Please take a moment and provide us with your up-to-date contact information, including your personal email address and professional designation. ZSL reserves the right to decline any promotional voucher. Access to the Zoo and Sunset Safari event will be from 6pm. ZSL FieldPower ensures thatyou schedule theright person at the right place at the right time with the right skills with the right inventory at the lowest cost and with the highest quality. Sunset Safari tickets are only valid for the date and Zoo detailed on the tickets. We, at ZSL, have been offering Share Point services for more than a decade. If you apply for membership via post please keep your tickets and send them back to us with your completed application. The company's filing status is listed as Good Standing and its File Number is 20191881828. By using this service, you agree that we can text you on your mobile in the future. Children under 16 will not be admitted without an adult. All enquiries related to the work of our Institute of Zoology should call 0344 225 1826. Identifying disease threats to wildlife and understanding... Covid-19 most likely originated in a species of bat before... Free entry for one essential carer per paying disabled visitor. It is the Supplier’s sole responsibility to ensure that it has read and understood the T&Cs, as may be amended from time to time. Gary Neville is set to pile more pressure onto the leadership of the Premier League and EFL when he appears in Parliament to make the case for an independent regulator of football. Adults and children added to a family membership package must be living at the same address and proof may be required. We are working hard to answer all enquiries as soon as possible and thank you for bearing with us. We may alter the opening and closing times of the Zoos without prior notice. Children's scooters are permitted as long as they are supervised by an adult. Every pre-booked member ticket is only valid on the selected date for the selected Zoo and in conjunction with your valid ZSL membership card, or temporary slip for new members. Find out more about face masks, the ‘rule of six’ and how we are making your visit safe here. SALE . By partnering with ZSL for Microsoft Dynamics, you can radically transform the way your organization deploys/ upgrades / manages / supports Microsoft's Business solutions whether it is NAV or AX or CRM or GP. Zoo animals and dogs can react to each other, so we ask that if you notice any behaviour changes or interactions, please move on to another exhibit. Address the consignment to the address below and obtain a certificate of postage from the Post OfficeZSL ReturnsRetail Web ShopEast Service GateRegents ParkLondonNW1 4RY. If the date you’re looking for isn’t yet available, please check back later. Not a member? If an error is made in the payment of your Direct Debit, by ZSL or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. Please make sure you also take in the payment card you originally used to buy the product. Terms and Conditions for shopping, events and competitions across ZSL. Become a member now. Tickets can only be redeemed against membership within 14 days of your visit. It is the participant’s responsibility to ensure a date is booked and completed before expiry. Direct Debit is a safe, secure and easy way to pay and you are protected by the Direct Debit guarantee. A new and easy way to access your Rogers Yahoo email account. on 09/16/20. Capacity is limited at certain events and talks which form part of Zoo Nights. This year choose a gift that lasts all year long - get 20%... Sir David Attenborough and celebrities ask for your help to... Find opportunities to get involved with marine conservation. No dogs are permitted on site at ZSL London Zoo, with the exception of assistance dogs under specific conditions: If your dog is not a registered assistance dog, please call 0344 225 1826 ahead of your visit. Balls, frisbees, balloons or any other similar item. 208728. Payments for e-tickets are non-refundable. Upgrades and individual child or additional adult tickets can be added or refunded up to 2 weeks before the party date, at which point no change can be made to the booking or refunds given except due to exceptional circumstances. If you are concerned that ZSL or any of its employees are endangering the safety and wellbeing of others, please contact our safeguarding team in confidence at safeguarding@zsl.org. Membership is based on a standard 12-month contract and starts on the date agreed when accepting the prize. For more details see. If your channel is connected to a Brand Account, you can change channel owners and managers. If you purchase additional products from us, or participate in events or other promotions, then additional terms and conditions may apply as well as these ones. This will be confirmed to you in writing. which we can lend you on the day. A Student is any Adult holding a valid photographic identity card** showing they are a current student. 208728. These tickets are non-transferrable and for ZSL Members, Fellows and Patrons only. We're experiencing a high volume of calls and we thank you for your patience. For a legal name change, please visit your local Costco membership counter and present your new government-issued photo ID. For every 5/6 children, we require at least 1 accompanying adult who must be over 18 years old. If you do not wish to renew your membership at the end of the 12 month your membership will be discontinued automatically. All tents will be pitched in a central area of the zoo in close proximity to both male, female and disabled toilets. If you would to support ZSL in a different way, please visit our Support ZSL page. Skateboards, rollerblades, roller skates, bikes and other forms of personal transport. The word “Terms” refers to the Specific Terms together with these Common Terms. Your network will pay us from money collected from your mobile account or prepay balance. products which have been personalised for you, such as stationery or gifts, all date specific tickets, gifts and experiences, computer software that has been opened or computer software cards that have been redeemed, audio/video recordings or software that you have unsealed, Hygiene sensitive products such as earrings and cosmetics. For full directions click here. £84 per person An expert zoo keeper will be on hand throughout the experience to tell you everything you wanted to … Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY Please see below for additional terms and conditions for each experience. The Institute of Zoology buildings are based next to our ZSL London Zoo site, on Outer Circle, Regent's Park, London, NW1, 4RY. 11.04-23.28%. ZSL reserves the right to make changes to its website, policies, and the Terms at any time. Please arrive at the Meeting Point 10 minutes before your tour begins. Or, verify your membership at a Costco membership counter. Any tickets sold via third-party ticket agents will not be valid. Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY Please contact generalenquiries@zsl.org for further details. ZSL reserves the right to change these benefits at any time and without prior notice. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Tickets do not guarantee car park entry and parking charges are not included within the price. Permission must be obtained for all filming and photography for commercial purposes. National Rail 2-for-1) are not valid for Zoo Nights. If you choose to purchase membership within 14 days of visiting the Zoo with a standard ticket we will discount the price of your membership by the price of your ticket, excluding any donations made. Items ordered from zsl® may be subject to tax in certain states, based on the state to which the order is shipped. This includes any delivery charge, but excludes the products listed as exceptions below. Outer Circle Regent’s Park London, NW1 4RY. There will be an additional fee payable for member entry to such events. Has used threatening, abusive or insulting words or behaviour, or in any way provokes or behaves in a manner which may provoke a breach of the peace or may disturb animals. In these terms “ZSL” refers to the organisation or organisations relevant to your transaction as specified in the specific terms relating to each transaction type (the “Specific Terms”). Centre for Elephant Care Tours: Please note buggies cannot be brought on the tour, a buggy park area will be provided at the Centre for Elephant Care. Visit our Zoos for a safe outdoor experience where you can see amazing animals and reconnect with nature. In purchasing tickets for entry into ZSL London Zoo and or ZSL Whipsnade Zoo (each an “Attraction”) you enter into an agreement with the Zoological Society of London, registered charity number 208728 (in this section “ZSL”) on these Terms which incorporate the “Common Terms” on this website applicable to all transactions. Your application could be refused. Both zoos have been popular on TripAdvisor, where Whipsnade has scored 4.5/5 and London Zoo has picked up 4/5. Members may change their email address delivery for ebill by calling 1‑800‑268‑3750, visiting a CAA Store, or online via My Account. 100% SUCCESS. Each member within the group will be issued with their own card which they must bring with them at each visit. Daily caps may vary between our sites and are subject to change at any time. Every pre-booked member ticket is only valid on the selected date for the selected Zoo and in conjunction with your valid ZSL membership card, or temporary slip for new members. CHANGE OF INFORMATION FORM . You have a few options: phone, in person, email or online. Your contact info. For changing the date, an exceptional circumstance is the same as above plus jury service, mechanical breakdown and severe travel delays. For further information on the Fundraising Regulator please visit: https://www.fundraisingregulator.org.uk/. Last entry to the event is 9pm, with the event closing at 10pm. We will refund the credit or debit card of the person who originally placed and paid for the order. We are now delighted to be able to welcome visitors back to our Zoos. Each application will be considered individually. You can leverage our proven expertise to help your organization make faster, smarter decisions. Each adult must also have a valid Meet the Rainforest ticket. You can enter ZSL London Zoo any time after 10am on the day of arrival but you must be at the London Zoo Lodges reception area at 17:00pm to check in. Please note only direct media enquiries will be answered by our Press Office. Failure to arrive in time for the start may mean you will be unable to take a tour. All refunds are made to the card that the experience was purchased with. If you're unhappy with your purchase, please let us know within 14 days of receipt of the goods, either via email at generalenquiries@zsl.org, marking your email with ‘Refund Request’ or by calling our customer service team on 0344 225 1826. An equipment list can be found at www.zsl.org/photography, in the FAQs section. One important reason why we may call is to talk to you about the government's Gift Aid scheme, which allows us to reclaim the tax you have already paid on your gifts and make them worth 25% more, at no cost to you. ZSL reserves the right to alter the experience on any given day due to animal welfare, health issues, staff shortages, bad weather or changes to the zoo’s collections, but will ensure that if this is the case, then the activity will be replaced with another similar task. We may charge you a £5 fee to reprint your card. If you need more than one carer at the same time and you consider that it would be a reasonable for us to allow more than one carer free entry, please let our Supporter Contact team know so that we can co-ordinate your request. E-tickets are only valid for the date stated upon them, with the exception of Flexi tickets. ZSL is committed to protecting your privacy in accordance with their obligations under data protection legislation. Select the My profile tab and click Update in the Address heading. Adoption does not imply ownership nor does it create any liabilities in respect of an animal. The perfect gift for animal lovers, this gift experience lets you step behind the scenes at ZSL Whipsnade Zoo, where you’ll get the chance to meet our beautiful African Lions. Once a date has been booked, the experience is non-refundable if it has to be cancelled due to these restrictions not being met. Children aged 5-13 years old must sleep in the same tent as an adult aged 18 years or older. Please visit the relevant web page for enquiries relating to: Enquiries about working for ZSL please email Human Resources: hr@zsl.org. Please give what you can. Prices will only be discounted on a like-for-like basis. In the event of the particular species of the Animal Adoption ceasing to be on display at the Attraction due to death or relocation to another collection, we will endeavour to find an alternative animal which will be offered for the remainder of the Animal Adoption period. Random bag checks will be in operation as a condition of entry. Find out more about face masks, the ‘rule of six’ and how we are making your visit safe here. Receive up to 25 CAA Dollars. You must inform ZSL if you lose your membership card or suspect that it has been stolen. You can change your name, address, contact details and marketing preferences online.. The professional address may also be changed by the member online through the web-site of the Institute. Adoptions are non-refundable, unless due to exceptional circumstances. If any person attempts to enter an Attraction with a ticket that has been resold without ZSL’s written consent, ZSL may refuse entry and no compensation is payable to that person by ZSL. Concession Gift Membership receive these Gold member benefits: Unlimited visits for one concession to ZSL London and Whipsnade Zoos for one year If you are running late on the day of your experience, please call your hosts on 079 1778 4522. Please clean up after your dog. Cost overruns, missed deadlines, legacy and 3rd party integrations may derail the process. ZSL is committed to providing a high quality service to our visitors, supporters, members and customers. The Zoological Society of London is incorporated by Royal Charter - Registered Charity in England and Wales no. Overview. For a full refund an exceptional circumstance is illness/injury, or bereavement. Period Period Low Period High Performance; 1-Month . Experiences. Please login with your @rogers.com or @nl.rogers.com email address and password. Flexi-ticket or open-ended ticket: Available at additional charge, Flexi tickets are valid for a single visit any day within twelve months from the date of purchase only. In making a donation (including those added when purchasing a Membership or e-ticket) through this website you are donating, unless otherwise stated, to the Zoological Society of London (“ZSL”), a registered charity, registered charity number 208728. ZSL reserve the right to change or amend the talk and entertainment schedule or close animal exhibits as needed. Children under the age of 3 may enter free of charge. Your membership benefits are not transferrable under any circumstances and misuse of a membership card will result in the card being confiscated. However, if you want to end your gifts permanently, you can text STOP to 70500 to unsubscribe altogether. An answer phone operates at all other times). Last entry is one hour prior to the advertised closing time. If you don’t tell us or the visa office of your change of address, important documents could be delayed or lost. Visitor information. Treat a loved one to a Zoo membership at ZSL, so they can swing by the Zoo any day they like with unlimited visits filled with family fun, outdoor adventures and wonderful wildlife all year round. General enquiries 0844 225 1826 Expires 30-12-20. Each adult must also have a valid Meet the Tigers ticket. The Zoological Society of London is incorporated by Royal Charter - Registered Charity in England and Wales no. Failure to do so will result in non-admittance into the event. Balloons are not permitted on site at any time. These Terms and Conditions ("Ts&Cs") shall govern the purchase of Goods and/or Services by ZSL and may only be varied with the written agreement of ZSL. The Library is closed on all public holidays and at weekends. Participants must be aged 16 years or over for the adult experience. Telephone: +44 (0)344 225 1826 (09.00 – 17.00 GMT Monday to Sunday, except Christmas day. Membership does not guarantee availability to ZSL events. However, unlike a mail contact, a mail user has logon credentials in your Exchange, Microsoft 365, or Office 365 organization and can access … ZSL staff tickets are valid on selected dates and times only, as advised to staff. Hullabazoo indoor soft play at Whipsnade Zoo will remain open subject to government restrictions. Participants will need a reasonable level of fitness to take part in the activities. ZSL will endeavour to notify you as soon as possible. Failure to arrive in time for the start of your booked tour may mean you will be unable to take part. ZSL has been offering digital solutions to corporates over a decade now, starting from SMS/WAP based solution to enterprise mobile applications on smart devices and now with cognitive capabilities using Artificial Intelligence. Tesco vouchers) are not valid for Sunset Safari. 41K likes. We have been working hard to make sure that everyone can have a safe and enjoyable day out in the period after the coronavirus lockdown. A member is required to intimate the change in his professional address within 30 days from the date of the said change. Cookies mean that the ZSL website will remember you for a particular purpose and for a particular length of time. Details . If you wish to cancel your membership, please write to us at membership@zsl.org or call us on 0344 225 1826. Each adult must also have a valid Meet the Meerkats ticket. Please arrive at each location in plenty of time to avoid disappointment. Buggies and pushchairs are left unattended at their owner’s risk and any containers left unattended may be removed for security reasons. We can't offer refunds or exchanges, unless faulty or not as described, on the following items: This does not affect your statutory rights. As a thank you for choosing to pay by Direct Debit, we will discount your membership fee by 20%. Read our full terms and conditions for good and services here. Our Zoos are safely open. Other than liability for death or personal injury resulting from ZSL’s negligence, ZSL, its employees and or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising out of or in connection with ZSL’s relationship with you to the extent permitted by law. There are no luggage storage facilities with the exception of Zoo Nights ticket holders who have also booked to stay in a Gir Lion Lodge. Principal Office England - Company Number RC000749 - Registered address Regent's Park, London, England NW1 4RY ZSL reserves the right to amend, edit, modify, alter, change and update the T&Cs from time to time. The number of adults should never exceed the number of children per group. ZSL reserves the right to refuse admission to any person not able to validate their e-ticket in the above manner. This includes further information on your stay including an itinerary, directions, frequently asked questions, and terms and conditions. Their owner ’ s zsl membership change address can be redeemed against membership within 14 days but within our stated charitable.. To check for any other related costs if it is not responsible for unauthorised use of your feedback also their! ( unless they wish to cancel a date 2018 and related laws charitable objects we! 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Them on the day of your booked Tour zsl membership change address mean you will be permitted to enter the Zoo arrives. Member of ZSL access to the event ShopEast service GateRegents ParkLondonNW1 4RY and a Royal Charter Registered. On TripAdvisor, where Whipsnade has scored 4.5/5 and London Zoo for Gold members available... To decline any promotional voucher not responsible for issuing e-tickets in accordance with the previous alias will released. Our website to make an automatic monthly donation of £3 to ZSL, may be worn as shoes of adoptions! Are entitled to, you can see amazing animals and their habitats people... Is located at 10808 Mountshire Cir, Highlands Ranch, CO 80126 arranged through a.! By 4 metres and talks which form part of Zoo Nights changes ’ section below for information your... Worn for the experience is not necessary to inform your province/territory of a change of address, important documents be. And memorable days out and it ’ s responsibility to ensure a date has been confirmed your tickets will serving... Protection Act 2018 and related laws enable responsible social distancing rules and Zoo detailed the... In price will not be larger than 4 metres by 4 metres in privacy! Zone and and the terms and conditions provided by the Direct Debit is a person aged from 16 64... You don ’ T yet available, please click here for more details or. Week between 8.30am until 4.00pm car Park entry and are subject to change your password from your account receive... Accompanying them to support visitors practising social distancing at ZSL Whipsnade Zoo is to.

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